Real-time Guest Chat
Guests scan a QR code and start chatting instantly. Messages are automatically translated so your team can reply in any language.
EmberX Help Center
Everything your team needs to deliver exceptional guest experiences.
What can EmberX do?
Smart Routing
Every conversation routes to the right service center — front desk, F&B, housekeeping — based on the guest’s location.
Orders & Bookings
Guests can order products, book spa treatments, and reserve facilities directly from the chat interface.
Broadcasts & Promotions
Send proactive messages to all active guests, and showcase offers with full-screen promotional banners.
Quick links
Getting Started
New to EmberX? Follow the setup guide →
Users & Roles
Manage your team and their permissions. Learn more →
Conversations
Handle guest chat in real time. Learn more →
Facilities & Spa
Set up bookable services for guests. Facilities → · Spa →